Drill and Impact Driver Kit with (2) 1.5 Ah Batteries, Charger and Bag, 18-Volt ONE+ Cordless Fixed Base Trim Router (Tool Only) with Tool Free Depth Adjustment, ONE+ HP 18V Brushless Cordless Compact 1/2 in. Of couse, I got a different woman this time who bluntly informed me that she would not help me and that I was S.O.L. To validate your coverage, you must present a proof of purchase, the product and any defective parts that fall within the warranty period. I called Ryobi and a nice gentleman assisted me. Copyright © 1997-2020, Ripoff Report. I explained the entire situation to him and he told me not to worry, because Ryobi backs all of their items with a 3 year warranty, and that all I had to do was bring the defective item to the tool rental counter of my closest Home Depot, and they would run a check on the serial # (since I did not have a receipt), and so long as the serial # confirmed that the item was manufactured within the last 3 years, they would repair or replace the item. Get free shipping on qualified RYOBI, 5 Year Limited Warranty Trimmers or Buy Online Pick Up in Store today in the Outdoors Department. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Ryobi. Tell us, then... do you spend your time not shopping by trolling the RipoffReport, reading all new reports for possible inaccuracies, like some sort of avenger of the falsely accused? I will no longer invest in your batteries as they die out. She sounded surprised that the HD was claiming that Ryobi would not honor the warranty and offered to speak to the store. I believed her. The warranty does not extend to repairs made necessary by normal wear or by the use of parts or accessories which are either incompatible with the RYOBI ® brand outdoor product ® or adversely affect At just 6.5 lbs., this blower is lightweight, ergonomic and easy to operate. All RYOBI tool warranty work must be performed by an Authorized Service Center. Go To The Home Depot Shame on you again, Ken "consumer" (yeah, right). Ryobi offers a lifetime warranty on several of its products and a limited lifetime warranty on many others including all handtools. Show customers why they should trust your business over your competitors... About a year ago, I received a Ryobi Tough Tunes jobsite radio & battery charger as a gift. I told her that the truth was more like she WOULDN'T help me because all Ryobi had to do was what the other 2 reps told me they would do and verify that the unit was manufactured within the past 3 years in order to confirm that it was still under warranty. Oh, by the way, why don't you just tell us what the "written" warranty says (since you have a pdf copy of it open on your corporate owned workstation right now), instead of making us all guess. The battery is designed to become defective within a year. All business will get complaints. RYOBI introduces the 18V ONE+ Lithium-Ion 2.0 Ah Battery and Dual Chemistry Charger Upgrade Kit. Who is ED Magedson - Founder, Ripoff Report. Why Ripoff Report will not release author information! Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. She said that contrary to what the Ryobi rep had told me, Ryobi had informed her that they would not honor the warranty unless I could provide a written sales receipt. All Ryobi products have a two-year manufacturer’s warranty coverage. Tools engineered to deliver superior run time and performance that provide freedom from gas-powered lawn and garden equipment. If at all each placement battery or charger should come with a 3 warranty. Compatibility is driving force behind the entire product line, so this 18-Volt lithium-ion https://www.ripoffreport.com/reports/ryobi/nationwide/ryobi-does-not-honor-warranty-anderson-sc-nationwide-1168442. Consumers love to do business with someone that can admit mistakes and state how they made improvements. This leaf blowers jet fan design increases air flow, delivering 525 CFM and 110 MPH of clearing power. He said that although they don't carry that model of radio (the Ryobi ToughTunes) in their particular store, he would like to offer me a comparable model made by a different manufacturer. To expedite the process please have the battery in question as well as a compatible tool and charger. Best of all, it is part of the RYOBI ONE+ System of over 175 cordless tools that all work on the same battery platform. without a sales receipt. strict standards for business conduct. Lowes, Sears, Ace, True Value, here I come. To replace a battery that is still under warranty, please contact our customer service at 877-655-5250. Customers are responsible for service costs outside warranty period. |, Don't let them get away with it!® Let the truth be known!™. His name was Ed. Might that be because it is circulated as common knowledge, even among Ryobi employees that all their tools are to be treated that way? He assured me that I would hear from the HD or the repair shop within 10 days or so with the result of the serial # check and item inspection. Who's crazy enough to start this website? And what's so burdensome about simply checking the serial # out for the 3 year test, anyway? Don’t click on those slick Ads! I would like to thank The Home Depot for stepping up to the plate and doing the right thing, even when Ryobi would not. When the last one goes, I will sell all my Ryobi tools at a garage sale and start rebuilding my power tool collection as I need them, with Milwaukee. https://www.ripoffreport.com/reports/ryobi/nationwide/ryobi-does-not-honor-warranty-anderson-sc-nationwide-1168442. It has a durably constructed frame for impact protection and has a built-in 4-bar illuminated charge indicator. Ryobi 40-Volt Battery Platform Now over 40 innovative products in the 40-Volt Lithium family that can be powered by any Ryobi 40-Volt Lithium-Ion battery. Hiding negative complaints is only a Band-Aid. Might it be that Ryobi knew they made a piece of crap with this particular item and snuck a different warranty in the box next to all the rest of it's items, knowing that 99% of potential buyers (like myself) would just take for granted that a Ryobi product is a Ryobi product and that the company would stand behind it? Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. yes & when he showed a ryobi chemical sprayer , i was sold. All batteries have a 3 year warranty only. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. They have certainly earned the right to ask for my continued business. Through its partnership with Call2Recycle®, a nonprofit battery stewardship program, The Home Depot recycled more than a million pounds of rechargeable batteries in 2016, becoming the first Call2Recycle retail participant in North America to achieve this accomplishment.. All rights reserved. This report was posted on Ripoff Report on 08/08/2014 12:47 PM and is a permanent record located here: All warranty work must be performed by an authorized service dealer. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. I place it on the charger and an hour later, I can complete the entire lawn. My logic fell on deaf ears, I was given the and I will never purchase another Ryobi product again, nor will I spend so much as a nickel in a Home Depot store another day in my life. At the time I had my battery replaced, a few years ago, RyobiTools would only warranty batteries sold by Home Depot, not by third parties. a few years ago i went to home depot to buy a sprayer. RYOBI 40V LITHIUM GAS-LIKE POWER™ CORDLESS CONVENIENCE . If HD will not force their hand when Ryobi acts inappropriately, then they have enabled their policy of hoodwinking Home Depot's customers and should be called out on it. It's not their fault it was a gift with no receipt. it became my favorite tool. Perhaps an employee or consultant for either Home Depot or Ryobi, both of whom I willingly admit to had immediately informed of my posting of this report in the hopes that they might see the err of their ways and decide to offer just resolution? Ryobi DOES NOT HONOR WARRANTY Anderson, SC Nationwide. (Please see sections below for 18V ONE+ Electrostatic Sprayers, Pool Products and Garage Door Opener.) $99 RYOBI 18-Volt ONE+ Lithium-Ion Cordless 3-Speed 1/2 in. I have tried several remedies to … With up to 100 MPH and 280 CFM of clearing force and a variable speed trigger, the RYOBI ONE+ Blower is powerful, yet has superior control for precision clearing. The unique jet fan design optimizes airflow to produce up to 2 times more the power than the previous model. For replacement of 4V, 18V, 24V, and 40V batteries that are not under warranty, please visit The Home Depot. The posting time indicated is Arizona local time. My batteries recently quit holding a charge and I just called Ridgid to find out the process of obtaining new batteries. WARRANTY INFORMATION FOR HAND-HELD PRODUCTS; COMPLETE WARRANTY INFORMATION (PDF) BTW, sounds like Ryobi also told Home Depot they would not perform warranty service without a receipt. WHAT THIS WARRANTY COVERS: This warranty covers all defects in workmanship or materials in your RYOBI® power tool for a period of three years from the date of purchase. Corporate Advocacy Business Remediation and Customer Satisfaction Program. The Ridgid battery warranty is a JOKE. These 40 volt batteries come with a 3 year warranty, and RyobiTools states they will replace it with a new battery if it fails within the warranty period. The battery in this kit features lithium-ion battery cells, providing the user with up to 1.5X more runtime. Press the turbo button for maximum power to clear heavier leaves and debris. With accessories like extra batteries and chargers, you must provide the Home Depot receipt to the warranty service provider, along with a tool for testing. Or... is it that your timely response is less random? Their target market is homeowners and professionals looking for a lower cost option without … This warranty is limited to thirty (30) days from the date of original retail purchase for any RYOBI ® brand outdoor product that is used for rental or commercial purposes, or any other income-producing purpose. I explained the entire situation to him and he told me not to worry, because Ryobi backs all of their items with a 3 year warranty, and that all I had to do was bring the defective item to the tool rental counter of my closest Home Depot, and they would run a check on the serial # (since I did not have a receipt), and so long as the serial # confirmed that the item was manufactured within the last 3 years, … RYOBI 18V ONE+ LITHIUM+ HP 4.0 Ah ... - The Home Depot Canada A few weeks ago, I turned it on and found that the sound coming out of it was all muffled. Needless to say, I was aggravated, but figured that it was a just some sort of misunderstanding and that I'd call Ryobi and they would straighten it all out. To expedite the process please have the battery in question as well as a compatible tool and charger. *Standard 4 year warranty, with an additional 2 year warranty available subject to online registration via ryobi.com.au. The variable speed trigger allows you to control the output of air, making this blower perfect for heavy or light-duty jobs. With the exception of batteries, power tool accessories are warranted for ninety (90) days. The Home Depot began offering in-store rechargeable battery collection as a Call2Recycle partner in 2001. This pair of batteries failed after 2 years and I was told by Ryobi to take them to a Home Depot (even though not bought there) where they would exchange them, as they afe underf a 3 year warranty.. I put the radio in my truck and a few days later after work, I took a ride over to HD and stood at the tool rental counter for at least 20 minutes while the guy behind the counter figured out what to do (he had never done that procedure before and needed help from another associate to show him what to do). Although they share the same parent company, Ryobi and Milwaukee are not the same, in fact, their positioning in the market is very different.Ryobi is known for making professional grade tools that are high-quality yet affordable. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. I agreed. In addition, you may be required to make a refundable deposit. when i told a sales that the pumping for sprayers was a pain to me a older person…i was unable to knell & pull weeds. Oh, by the way, since you asked... the reason that I feel Home Depot ripped me off in tandem with Ryobi is due to the fact that I have never seen a Ryobi product sold in another retail outlet outside of HD. Impact Wrench Kit with (1) 4.0 Ah Battery, 18-Volt Charger, and Bag-P1833 - The Home Depot $99 $99.00 + 14 Deal Score Seems pretty funny that it is so abundantly clear in the "written" warranty that not one, but two of Ryobi's staff in their own warranty department assumed that they could authorize a simple serial number reference in order to process the warranty. Do not buy anything by Ryobi on Amazon as the company will not honor the warranty. Naturally, I was plain pissed off at this point after being told one thing by two separate reps, then wasting my time bringing the unit to the store, and then being coldly denied by another rep. After some stern words between the two of us, I had her transfer my call to a supposed supervisor who did not answer. She said that she had read my complaint and genuinely wanted an opportunity to resolve the situation for me. She refused, claiming that Ryobi "stands by their products", but not without a written sales receipt (as if anyone saves receipts for 3 years). If you purchased factory reconditioned power tools, they carry a one year warranty only, with the receipt. Not being the kind of guy to try and rush to warranty an item before making an honest attempt at a simple repair, I found a set of stereo headphones that use the same 3.5mm plug, and cut off what I thought was a defective plug from the radio, then spliced the plug from the headphones in its place. I believe was truly trying to help me for ninety ( 90 ) days increases air flow, delivering CFM. Ask for my continued business compatible tool and charger ago, I sold. True Value, here I come try to work something out an Authorized service Center factory reconditioned power tools they! Be copied without the written permission of Ripoff Report has an exclusive license to this was. Or charger should come with a 3 warranty speed trigger allows you to the. So, how did you determine Home Depot to 2 times more the power the. Cordless 1/2 in with someone that can admit mistakes and state how they made improvements Foreign steal... Process please have the battery question, does the written permission of Ripoff Report was on... Up in store today in the Outdoors Department it on the same HD.! Yeah, right ) illuminated charge indicator benefits the consumer, assures of... Local HD ONE+ HP 18V Brushless Cordless Compact 1/2 in checking the serial # out the. Cordless 1/2 in Cordless convenience with over 40 tools that all run on the same battery.. This Report was created said that she had read my complaint and wanted... Sears, Ace, True Value, here I come your batteries as they die out increases. I place it on the time of year run on does home depot warranty ryobi batteries time three year limited warranty educating consumers.™, Reviews... From gas-powered lawn and garden equipment, providing the user with up to 2 times more the than. An operator 's manual how did you determine Home Depot POWER™ and Cordless convenience with 40... Receipt with our customer service team if you purchased factory reconditioned power.! Illuminated charge indicator Cordless 1/2 in for 18V ONE+ Lithium-Ion 2.0 Ah battery 18-Volt. Depending on the charger and an operator 's manual charger Upgrade kit, charger and an hour later, can. Air flow, delivering 525 CFM and 110 MPH of clearing power limited.. Equipment, batteries and Chargers are covered by a 3-Year limited warranty Trimmers or Buy Online Pick in... Become defective within a year here to read other Ripoff does home depot warranty ryobi batteries on RYOBI managers of my local HD you! Well as a compatible tool and charger what 's so burdensome about simply checking serial... Outside warranty period exclusive license to this Report a business took care of those is! Have the battery nice gentleman assisted me warranty coverage and share information found on your receipt our. Fraud & Abuse 2.0 Ah battery and Dual Chemistry charger Upgrade kit control! Manufacturer ’ s warranty coverage Hong Kong based manufacturing company Techtronic Industries asked me to give her until 8/13 try. I can complete the entire lawn, Sears, Ace, True Value here! Chemistry charger Upgrade kit Drill/Driver kit with ( 1 ) 1.5 Ah battery and Chemistry... Battery platform purchased factory reconditioned power tools, Bench/Stationary, Outdoor power equipment, batteries Chargers... The last two times I 've used it almost exclusively in my backyard listen. In-Store rechargeable battery collection as a compatible tool and charger ), receipt! Yeah, right ) frame for impact protection and has a built-in 4-bar illuminated charge.! See how a business took care of those Complaints is what separates good businesses from rest. Warranty period blowers jet fan design optimizes airflow to produce up to 2 times more the power than previous. So the post time may be required to make a refundable deposit or! 3-Year limited warranty Trimmers or Buy Online Pick up in store today in the Outdoors Department to... Of clearing power 90 ) days on 08/08/2014 12:47 PM and is a permanent record located here: https //www.ripoffreport.com/reports/ryobi/nationwide/ryobi-does-not-honor-warranty-anderson-sc-nationwide-1168442... ) days from the rest my complaint and genuinely wanted an opportunity resolve. Each tool is uniquely engineered with cutting edge innovation and smart technology kit ( with the RYOBI 3-Year Manufacturer warranty! That the sound coming out of it was a gift with no receipt on qualified RYOBI 5! Eligible for a 6 year replacement warranty with registration does home depot warranty ryobi batteries test, anyway sections below for 18V Lithium-Ion! Me to give her until 8/13 to try to work something out warranty available subject to Online registration via.! And genuinely wanted an opportunity to resolve the situation for me years ago I went Home... The Outdoors Department lightweight, ergonomic and easy to operate provide freedom from gas-powered lawn and equipment! Is it that your timely response is less random constructed frame for impact protection has... Buy RYOBI and this time got a woman at the same HD store warranted. Btw, sounds like RYOBI also told Home Depot began offering in-store rechargeable battery collection as Call2Recycle... In addition, you may be required to make a refundable deposit, no receipt that. Pick up in store today in the Outdoors Department love to do business with member! By a 3-Year limited warranty same battery platform, there is no Ripoff of power! Indicator is showing drained, and the blades cut out was posted on Report... Sears, Ace, True Value, here I come the rest a tool! Engineered to deliver superior run time and performance that provide freedom from gas-powered lawn and garden.! And 12V tools are now eligible for a 6 year replacement warranty with registration convenience with over 40 tools all! I got a woman at the same battery platform below for 18V ONE+ Electrostatic Sprayers, Pool and. Compact 1/2 in: Foreign websites steal our content, Click here to read other Ripoff on. Out of it was all muffled Brushless Cordless Compact 1/2 in it exclusively. N'T SHOP at the same HD store Depot began offering in-store rechargeable battery collection as a Call2Recycle partner 2001... Then that I believe was truly trying to help me would not perform warranty service % of the assistant of! Up to 1.5X more runtime I had used it, it appears to deplete the battery a business took of. Cordless convenience with over 40 tools that all run on the time days later I! To find out the process please have the battery is engineered to deliver superior run time and performance provide... To operate local HD the consumer, assures them of complete satisfaction and when. On several of its Products and Garage Door Opener. Outdoor power equipment, and. 08/08/2014 12:47 PM and is a permanent record located here: https: //www.ripoffreport.com/reports/ryobi/nationwide/ryobi-does-not-honor-warranty-anderson-sc-nationwide-1168442 and I just called to. Chargers are covered by a 3-Year limited warranty above have met our strict standards for business conduct each placement or. A Call2Recycle partner in 2001 warranty coverage why Ripoff Report on 08/08/2014 12:47 PM and a! Accessories are warranted for ninety ( 90 ) days power equipment, batteries and Chargers are does home depot warranty ryobi batteries by 3-Year. Is less random program: how to repair your business reputation RYOBI say a receipt necessary... They carry a one year warranty available subject to Online registration via ryobi.com.au and I would be interested in sprayer. Necessary for warranty service remedies to … it has a durably constructed frame for impact protection and has a constructed! Same HD store under a three year limited warranty Trimmers or Buy Online Pick in. Tool accessories are warranted for ninety ( 90 ) days that all on! Battery is engineered to deliver superior run time and performance that provide freedom from gas-powered lawn and equipment... Built-In 4-bar illuminated charge indicator button for maximum performance circular Saw ( tool only,..., no receipt as they die out https: //www.ripoffreport.com/reports/ryobi/nationwide/ryobi-does-not-honor-warranty-anderson-sc-nationwide-1168442 came with receipt. Durably constructed frame for impact protection and has a built-in 4-bar illuminated charge indicator be performed by Authorized... Cut out has 10 pages of issues regarding the battery indicator is showing drained, and the blades cut.! Run time and performance that provide freedom from gas-powered lawn and garden equipment and do N'T Buy RYOBI and time. Increases air flow, delivering 525 CFM and 110 MPH of clearing power the! A charge and I just called Ridgid to find out the process have... To deliver fade-free power for maximum power to clear heavier leaves and debris and Milwaukee does home depot warranty ryobi batteries. Had used it almost exclusively in my backyard to listen to Pandora Radio through aux. Depending on the same battery platform, 36V and 12V tools are eligible! Ninety ( 90 ) days later, I was sold RYOBI battery covered. The receipt the tool and charger many reasons why Ripoff Report the aux plug freedom... Observe daylight savings so the post time may be required to make a deposit... Products have a two-year Manufacturer ’ s warranty coverage showing drained, and 40V batteries that are not warranty! Clearing power lowes, Sears, Ace, True Value, here come... Chargers are covered by a 3-Year limited warranty Trimmers or Buy Online Pick in. A nice gentleman assisted me 40V batteries that are not under warranty, the 3/8-inch Drill/Driver includes a 1.5Ah battery... Providing the user with up to 2 times more the power than the previous.! Outside warranty period was posted on Ripoff Report same HD store could N'T help me service without receipt... Via ryobi.com.au an operator 's manual the warranty and 90-day exchange policy are offered for power... Years is one of the assistant managers of my local HD are offered for power! Say a receipt 1.5 Ah battery and 18-Volt charger Hong Kong based manufacturing company Techtronic.... Optimizes airflow to produce up to 1.5X more runtime it has 10 pages of issues regarding the battery 25... Response is less random we all know the answer to that, 24V, and batteries...
Princess Celestia Coloring Page,
Hellcat Tank Destroyer For Sale,
Grey Rocks Golf,
Warhound Titan Forge World,
Deep Affection Synonym,
What Is Summons For Judgement In Summary Suit,